Hangworkshop
the brief · verde cantina · lapsed

Personalize one offer for every guest — safely

One offer, twenty-five lapsed guests. AI writes each guest’s message and picks their send time — drawn from their own ordering history, inside the guardrails you set.

Campaign
Campaign
Win-back
Segment
25 recently lapsed guests
Offer
$5 off your next $20+ order, this week
Channel
Email
Message
Personalized
Send date & time
Personalized
Message templatemerge fields colored · personalized highlighted
Subject
{{ first_name }}, your {{ offer_name }} is waiting at Verde Cantina
Send
{{ send_date }} at {{ send_time }}
Hi {{ first_name }}, {{ personalized_message_part }} — so here's {{ offer_name }} at Verde Cantina, this week only. [ Order now → ] Your reward is already loaded in the Verde Rewards app. See you soon. — The Verde Cantina Team {{ offer_details }}

Highlighted tags — the message and the send date & time — are personalized per guest. Everything else, including the offer, is locked.

Presented at
Restaurant Marketing Workshop